Gambling is not a way to earn money or a solution to money problems. You can lose money, including money set aside for essential costs. If gambling is affecting your finances or daily life, treat that as a reason to stop and seek help rather than as a reason to chase losses.
Signs that gambling may be causing harm
Look for changes in what you do, not only how you feel. Warning signs include:
- spending more time or money gambling than you intended;
- returning to gambling to try to win back losses;
- borrowing money, selling possessions or using money meant for bills to gamble;
- hiding gambling or losses from people close to you;
- feeling unable to stop, or becoming restless or irritable when you try;
- missing work, study, sleep or commitments because of gambling;
- continuing despite arguments, debt or other consequences.
One sign is enough to take seriously. You do not need to wait for debts or a crisis before using a gambling block or asking someone you trust to help you take the next step.
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What you can do now
If you are signed in to a gambling account, open its responsible gambling or account settings. Remote operators must provide accessible account-level financial limit controls, and must prompt new customers to set a financial limit before their first deposit. You can use the available controls to restrict what you can spend. UK-licensed casinos must also provide responsible gambling tools, including self-exclusion, which blocks your access to that operator for a chosen period.
If you cannot find the controls, contact the operator through the support route shown in your account or on its website and ask how to set a limit or self-exclude. Do not deposit more while you are trying to put a restriction in place. If you have an unresolved complaint, UKGC licensees must offer an internal complaints process and access to an approved Alternative Dispute Resolution (ADR) service.
No help organisation, address or phone number for this page has been independently verified. For that reason, none is listed here. Do not rely on an unverified number or address. The practical step available here is to use your operator’s account controls and support route; if you need help beyond that, check any organisation’s contact details directly through a reliable, current source before sharing personal or financial information.
Rules that apply to UK gambling
Operators must verify your age before allowing you to deposit funds into a gambling account. The verified information available for this page does not specify the age threshold, so no threshold is stated here.
Remote operators cannot accept credit-card payments for gambling, including credit-card funding routed through a money service business. They also cannot accept wallet payments where the wallet allows credit-card funds to be used for gambling. These payment restrictions do not prevent gambling losses through other payment methods.
Online slots in Britain cannot autoplay. Each spin must last at least 2.5 seconds. For an online slots game, the total amount an individual may stake in a game cycle must not exceed £2 if they are under 25, or £5 if they are 25 or older. At least 2.5 seconds must pass from the start of a game cycle before the next one can begin. These rules do not make gambling safe or profitable.
If a remote operator holds a licence, its gambling websites and apps must show licence details and link to its public register licence information. Operators must also contribute to the Research, Education and Treatment levy. Licence details and consumer protections are worth checking, but they are not a substitute for limits or stopping when gambling is causing harm.